I slipped and fell at Walmart. Are they going to pay my medical bills?


Attorney Jason MacriAuthor: Attorney Jason Macri

Many people slip and fall at Walmart due to a either a puddle of water or other type of slippery substance on the floor. Much of the time a Walmart employee will respond to the scene of the fall and offer assistance. Usually, the employee will also call the manager who will come to the scene and attempt to find out what happened. The manager will typically offer to call for an ambulance and then prepare an incident report indicating what happened. Many people want to know who will pay medical bills related to that fall.

Most people believe that if they get injured because of Walmart’s negligence then Walmart will pay their medical bills. Typically, someone from Walmart corporate will call the injured person after their slip and fall and offer assistance. They may even offer to help the injured person find a doctor or to pay for some medical bills. They will first, however, want a signed medical authorization form. With that signed authorization form they will be able to delve deep into the injured person’s medical history. This is typically Walmart’s attempt to show that the fall at Walmart was not the sole cause of the injury complaints. Walmart will not pay even the most minor medical bill without a signed medical authorization form.

Walmart will not typically pay a person’s medical bills without the involvement of a lawyer. They know that most non-lawyers wouldn’t have a clue how to sue Walmart and even if they were able to figure out how to file the lawsuit, they wouldn’t know what steps to take in order to prove Walmart was negligent. This is why having legal representation in a slip and fall is extremely important. Walmart will not be concerned with being sued if the injured person does not have a lawyer.

Even with the introduction of the affordable care act, many people still do not have health insurance. Most people are very concerned with whether their medical bills will be paid or not. Sometimes an injured person will actually reject emergency medical attention just based on the fact that they are worried about getting billed. This should never happen. Not getting the appropriate medical treatment may cause the injuries to worsen. A simple injury may become exponentially worse because of lack of treatment.

If a person becomes injured at Walmart, they should get immediate medical treatment and then call an experienced lawyer. That lawyer will ensure that Walmart is held responsible for the injuries and will not only make sure that the outstanding medical bills are considered paid in full but will ensure compensation for pain and suffering in the past and into the future.



26 comments

Thursday, April 11, 2019
Alicia:

My mom slip in fell at Walmart. Now Walmart is saying they can’t help her because they believe the liquid on the floor came from somebody grabbing some lettuce and dripping water on the floor. My mother is 57 years old and been injured. Right is right and wrong is wrong and this is very very wrong.

Thursday, April 11, 2019
Attorney Jason Macri:

Hi Alicia,

Where is the Walmart located? When did this happen? Did your mom get injured? If so, what are her injuries? Do you know if this incident was captured by surveillance cameras? If so, has Walmart shown you the video? Please feel free to call us so that we can let you know how we may be able to help.

Thursday, August 1, 2019
Angela V Rowland:

Hello, i slipped and fell in Walmart on Sunday 7/27. The manager offer to call for an ambulance and then prepare an incident report indicating what happened. I have not heard from Walmart corporate. How long should I wait?

Friday, February 21, 2020
Maria:

Thursday February 20, 2020, I slip and fall in Walmart, at the entrance of groceries and the shopping carts (inside the store), I have a total hip replacement on my left side, and till today still hurts when I walk. I call the manager and file a report, and they say I will receive a phone call today from them. I don’t know really what to do, the thing I did since it was hurting was I call right away to my orthopedic doctor to make an appointment and they gave me appointment until Wednesday afternoon. Are they going to pay for my expenses?

This is the Walmart store I been going for years to do my shopping, never happen something like this before to me.

Friday, February 21, 2020
Attorney Jason Macri:

Hi Maria,

What was the cause of your fall? Was there something on the floor that caused you to slip? Were there any witnesses to your fall? If so, do you have witness contact information? Have you received any medical treatment yet? If so, what are your injuries? Do you have health insurance? If so, you can use your health insurance initially for treatment. Please feel free to call us so that we can let you know how we may be able to help.

Monday, February 24, 2020
Yolanda:

Hello. My Name is Yolanda. I live in Aurora Colorado. I fell out side Walmart by the door on ice, it looked wet but it was not. Last Monday 17th I did file with the manager Friday 21st and she took photos where I fell. It’s now Monday 24th. I did go to see who I talk to to go see a doctor. My foot and now my knee hurt. I don’t have health insurance and coop office not answer. I did leave a voice mail. When I went to file with the manger she said let me go look at the surveillance video. Then she brother me back to write a complaint.

Tuesday, February 25, 2020
Attorney Jason Macri:

Hi Yolanda,

Have you received any medical treatment so far? If not, you can always go to a hospital or an urgent care center for immediate attention. If you have received medical treatment, what are the doctors saying about your injuries? Have you been diagnosed with any injury that is related to your fall? Did the manager from Walmart show you the surveillance footage? If so, what is shown on surveillance? Are you able to see on surveillance exactly what caused you to fall? Please feel free to call us so that we can let you know how we may be able to help.

Wednesday, October 21, 2020
Imelda E.:

Hi, my name is Imelda. Today 10/21/20 I went to Walmart located in national city in California. As I was walking down the iles I sipped on what looks like dog pee. One customer helped me up. I landed on my elbow and left hip, I got an employee to get a manager and write down the incident. Got my information manager called me back and gave me a claim number. I hope I don’t feel pain next day. What do u think I should do oh! And I took pic of dog pee.

Thursday, October 22, 2020
Attorney Jason Macri:

Hi Imelda,

Sorry to hear about what happened to you at Walmart. Have you received any medical treatment as of yet? If so, what are your injuries? Do you know if the incident was captured on surveillance? If so, has Walmart allowed you to review the footage? Were there any witnesses to your fall? If so, do you have their contact info? Please feel free to call us so that we can let you know how we may be able to help.

Friday, January 8, 2021
Brenda M.:

I fell a few years ago and I sign off and got $2000. Can I reopen my case and get more money from them due to my sides are all shot. If I knew this would happen I wouldn’t have sign off. Thank you. Brenda

Saturday, January 9, 2021
Attorney Jason Macri:

Hi Brenda,

Do you know if you signed a release? Were you represented by an attorney at the time that you “signed off” and received money? If you were represented by an attorney, you can ask the attorney if you signed a release and whether it is possible to reopen the case. If you were not represented by an attorney at the time, you can call risk management for the Defendant and they should be able to send you the document or item that you signed. If you signed a release and received money in exchange for the signed release then typically you would not be able to reopen the case at a later date.

Friday, January 29, 2021
Karen:

Hi. I’m in Texas, I slipped and fell at Walmart on December 23,2019. At first it did not hurt but I knew it was a nasty fall. I did not go and get medical treatment till April 3, 2020. I had a dislocated hip. And my femur was fractured. I filled out the claim in August of 2020. On November 11, 2020 I had to have a total hip replacement. Walmart are saying they have no tape of it. I did tell the lady up front that night that I fell she did not ask me if I was hurt nothing. She walked away and told another lady to clean it up. I never told her where I fell in the store. I have contacted attorney after attorney and no one will help me. I have to go solo on this. Can you tell me where to start?

Saturday, January 30, 2021
Attorney Jason Macri:

Hi Karen,

Sorry to hear about what happened to you at Walmart. Were you with anyone at the time of your fall? Were there any witnesses to your fall? What was the cause of your fall? What did you slip on? Do you know where the slippery substance came from or how it got there? Did it take you over 3 months to get medical treatment? If so, why did you wait so long considering the serious nature of these injuries? It seems this would be an extremely difficult case from a causation perspective. Please feel free to call us should you wish to discuss further.

Wednesday, March 10, 2021
Lorena W.:

My mom fall at Walmart on march 8th of 2021 at Entrance of Walmart on hand sanitizer. She then got up and employee there did notice that she fell fell. She then continued to go into the store and shop as she was leaving and checking out one of the employees asked her how she felt she said it hurt and that her leg was hurting and her back the employee continued and said I hope you feel better tomorrow there was never a statement took on it we have not seen a video on it yet I am on my way up to Walmart to talk to the store manager and to hopefully maybe get a video surveillance. She has gone to a chiropractor who said that her hip was very dislocated and in bad shape. And she needed to stay off of it she has not been to work in the last two days and has been staying off her hip. What should I do?

Thursday, March 11, 2021
Attorney Jason Macri:

Hi Lorena,

We are sorry to hear about what happened to your mother at Walmart. Where is the Walmart store located? Was anybody with your mother at the time that she fell? Were there any witnesses to her fall other than employees? When did she first go to the chiropractor? Other than the chiropractor, has your mom seen any other doctors or medical professionals? If so, who else has your mom treated with? Has your mom had any x-rays, MRIs or CT scans of her hip? Does your mom have plans to see any other doctors in the near future or have any surgery appointments? Did Walmart give you a copy of the video surveillance? If so, what did the surveillance reveal? Feel free to call us at your convenience so that we can let you know how we may be able to help.

Monday, June 7, 2021
Timothy G.:

Hello, I slipped and fell in Wal-Mart at the self check out on human feces. I fell both feet came from under me and I landed on my hip. There were witnesses who stayed there with me and give statements to the manager. The manager acknowledged that an elderly gentleman had dedicated on the floor because he could not make it to the bathroom and kept apologizing to me. I have pictures from people who took them after the fall showing the feces on the floor with no signs or marking blocking that area off. I’m 61 years old.

The manager offered to call ambulance but I didn’t want one because I know that would be expensive. I drove to the medical center and had xrays done of my hip they said no fractures or broken bones probably deep bruising. Today it hurts like crazy along with my shoulder. I’m not sure what to do. And I am further concerned about it being feces that can possibly lead to hepatitis or who knows what.

Tuesday, June 8, 2021
Attorney Jason Macri:

Hi Timothy,

When did this happen and where is the Wal-Mart located? Did the manager create an incident report? If so, did they give you a copy? Do you have the names of the witnesses? Was your fall captured on Wal-Mart surveillance? Have you received any additional medical treatment since you wrote this inquiry? Please feel free to call us so that we can let you know how we may be able to help.

Friday, June 11, 2021
Riza:

Hello. I slipped inside in Walmart while I’m working and now my ankle was sore and I can’t barely walk and Walmart don’t pay my hospital bills because they said I’m not slip in the water or any object but I slip while bringing a full of items in the basket. Now I tell to my manager I need to go home and go to the urgent care and the answer is OK. What I’m gonna do for this case?

Saturday, June 12, 2021
Attorney Jason Macri:

Hi Riza,

Were you working for Walmart at the time of this incident? If so, Walmart should provide you with worker’s compensation. If you were not working for Walmart at the time of this incident then who were you working for? If you were “on the clock” with your employer at the time of the incident then your employer may ne responsible for worker’s compensation. What was the cause of your fall? Are there any witnesses to your fall? Have you received any medical attention related to this incident as of yet? Please feel free to call us so that we can let you know how we may be able to help.

Thursday, June 24, 2021
Pamela F.:

Hello I went to Wal Mart yesterday, June 23rd 2021, I slipped on a puddle of water. Honestly I never thought about getting witnesses names, one employee did see me fall. At first when I got up I told them I didn’t need to fill out an accident form and they actually said I didn’t need to if I didn’t want to, I managed a restaurant they are required to get that information, so then I said yes I do want to fill it out, took forever for the manager to get there, which I was not happy about I had my 81 year old mother who has dementia, with me and she did not understand what was going on she just wanted to leave.

They did take down my information, only my name phone number etc. They should have a claim form that has them asking what happened where I hurt etc. Now last night I was hurting back, shoulders , elbow. I’m not looking to sue anyone but if I do go to a doctor I do expect Wal Mart to take care of it. What should I do?

Friday, June 25, 2021
Attorney Jason Macri:

Hi Pamela,

Where is the Walmart located? Were there any “wet floor” signs in the area of the water? Do you know where the water was coming from or how it got there? Do you know how long the water was there before you fell? How large was the water puddle? Are there any witnesses to your fall? If so, do you have their contact information? Have you received any medical treatment thus far? If so, what are your injuries as a result of the fall? Please feel free to call us so that we can let you know how we may be able to help.

Monday, July 4, 2022
Vickie:

I slipped on hair conditioner and fell in Walmart in Muncie Indiana, Sunday, June 26th around 8pm. My husband helped me up. I waited while he found someone to come do an incident report. One employee asked me if I was ok, I told her I was hurting. Another employee pointed out that they had cameras. They took 5 pictures of the substance on the floor that I slipped in. Another gave me some paper towels to wipe it off my shoes and skin. No one asked me if I needed medical attention, or even a chair to sit down. I took pictures of my right leg and foot because it was a little skinned up and I knew it was going to bruise. My leg muscles and my back were very sore for about 4 days. My right hip is still sore. I did not go to the Dr. I took Advil for pain. They said someone would contact me the next day to check on me. It’s been 8 days. I called the store they have me a number to call with my claims number, I did and left a message. I have not seen the video. I did not get a copy of the report.

Wednesday, July 6, 2022
Attorney Jason Macri:

Hi Vickie,

We are sorry to hear about what happened to you at Walmart. As of yet, have you been to a doctor? If so, have you sustained any injuries related to the fall? What are your injuries? Did you or your husband photograph the area where you fell? Were you able to determine how the conditioner got onto the floor? Do you know what amount of time the conditioner was on the floor before you fell? Were there any wet floor signs in the area? If so, how far away were the signs from the area where you fell? What color was the conditioner? Did it blend in with the color of the floor? Feel free to call us so that we can let you know how we may be able to help you.

Wednesday, July 6, 2022
Amanda:

My daughter slipped an fell on water that was in the isle yesterday evening at Walmart. There were no signs where we were, but the one worker asked if we were ok. I said she may be ok but she was crying, and embarrassed at the time she just wanted to go. One manager kinda laughed about it cause there was like a trail of water u couldn’t see. I may take her to doc if she still not feeling good today shes hurt her leg. What should I do?

Thursday, July 7, 2022
Attorney Jason Macri:

Hi Amanda,

We are sorry to hear about what happened to your daughter at Walmart. Where is the Walmart located? What is your daughter’s age? Were you able to photograph the trail of water? Did Walmart employees create an incident report? Where did the water come from? Was there a nearby source of water? Did you take your daughter to the doctor? If so, what is the medical prognosis? Feel free to call us so that we can let you know how we may be able to help.

Saturday, April 29, 2023
Paula Jarrett:

If I fall on my neighbors yard n break my leg, the homeowner ins covers him. So as a big of corporation Walmart is, if some gets in the store, I don’t understand that because it’s the store’s responsibility. Now that I know that, I’ll go elsewhere. And I’ll let everyone I know tell them if you slip n fall you’re screwed. Poor poor customer service

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