Guest At Wyndham Vacation Resort Suffers Severe Back Injury From Slip And Fall Due To Dangerous Condition

Our client, a 35 year old professional man brought his wife and children to Florida for a vacation at Disney World. He made arrangements for his family to stay at Wyndham’s Bonnet Creek Resort in Lake Buena Vista, Florida.

Late one afternoon, our client was walking down a carpeted hallway to his guest room when he suddenly and unexpectedly fell when several pieces of the carpet tile slid out from underneath him. This caused his feet to come out from under him before landing hard on his back. Immediately following the fall his shorts and socks were covered with the green wet glue that was on the cement floor after the carpet tile slid away.

Immediately after the fall our client was suffering with severe pain in his back and wrist. Fire rescue was called to the scene and transported our client to Florida Hospital Celebration where he was x-rayed, treated and finally released several hours later.

Upon returning from vacation to his home state, our client began a course of treatment and therapy to treat the injuries he sustained to his back, wrists and shoulder. After a short course of therapy, our client was prescribed a Lumbar MRI as his condition was not improving. The lumbar spine MRI revealed a central disk herniation at L5-S1 with compression on both LS nerve roots. After several months of treatment and therapy, our client continues to suffer from back pain and the severe limitations it places on him.

Wyndham Vacation Ownership, Inc. Receives Legal Demand Letter And Waits More Than 50 Days To Respond.

Shortly after the accident, the client hired Attorneys Dell & Schaefer to help him obtain compensation for his medical bills, lost wages, and pain and suffering. After several months of receiving medical treatment, our firm sent an extensive demand package with medical bills and additional information to Wyndham. They demand package included photographs depicting the dangerous condition that caused our clients accident, as well as, photographs showing the area under repair after the accident. Wyndham had been aware of the accident since the day it happen as they sent a get well card to our client one day after the accident. Even with all of the documentation in their possession, Wyndham took more than 50 days before they replied with an unreasonable offer.

Accident attorneys Dell and Schaefer are forced to file a lawsuit against Wyndham Vacation Ownership

As a result of the Wyndham’s unreasonable actions to resolve our client’s claim, Dell & Schaefer filed a lawsuit on behalf of our client, seeking compensation for the medical bills, lost wages and injuries he sustained as a result of the dangerous condition that existed at the Wyndham resort in Orlando.

The litigation attorneys at Dell & Schaefer will vigorously pursue this matter against Wyndham to seek fair compensation for our client. After giving Wyndham Vacation Ownership more than sufficient time to properly evaluate this case, our firm had no choice but to bring this case through the court process in order to fight for the rights of our client. A lawsuit is currently pending in Orange County, Florida.

If you, or a family member, suffer an injury as a result of negligence by a resort property or their management call the attorneys at Dell & Schaefer for a free consultation regarding your rights.


Wednesday, March 11, 2015
Felicia Torres:

Hi, my name is Felicia Torres I would like to know if one of the lawyers in your office can help me with a personal injury I got while staying at the Wyndham desert Resort on 08/21/14.

Thursday, March 12, 2015
Jason Macri:


How did you become injured? Did this happen at the Wyndham in Las Vegas? Please call us so that we can let you know how we can help.

Friday, May 1, 2015
Judie Gates:

Resort: Kauai Beach Villas, in Lihue, HI.

On April 10, 2015 around 9:30 am. I was leaving the welcome seminar right by the resorts main office and i tripped on a raised (2-3″ high) corner of the slab exiting the seminar. I was transported to the emergency room and had a ct scan of my head. I had tripped on landed on my face. It took more than 5 minutes to get my nose to stop bleeding. I have pictures of the injuries done to my face. This includes: broken glasses, cracked tooth, swelling, pain, headaches, black and blue marks which lasted the entire time of my vacation and I still have pain in my nose. The ER doctor told me to consult a nose specialist when the swelling goes down. They took pictures of the incident and fixed the area immediately. I have only been given a case number saying that there was an incident and the number of the case and told that an claims adjuster would contact me. They would not give me the number of the claims department or the write up of the incident. I have not received any kind of contact from them. Is this something that I should pursue?

Saturday, May 2, 2015
Jason Macri:


Do you have any photos of the raised slab in your possession? If so, please feel free to contact us. We will look at the photos and let you know how we feel about the dangerous condition and the resort’s liability.

Wednesday, May 13, 2015
Judie Gates:

They took pictures but I was sent to the ER by ambulance so I was unable to take a picture. My sister was with me and there were a lot of people from the welcome seminar who saw it. They repaired the corner immediately. I have one picture of it repaired and you can see how the repair was on the corner and not the entire sidewalk. I do have pictures of the damage done to me.

My phone number is 763-208-0896.



BTW, this is a Wyndham Resort.

Thursday, May 14, 2015
Jason Macri:

HI Judie,

What exactly happened? Did you trip and fall? Where was the condition that caused your injury? What are your injuries? Please feel free to call us to discuss your case.

Friday, December 16, 2016

Hi last year my daughter and I were visiting a wyndham resort where I am owner. We both tripped and fell in a rug as we were entering the premises. No one but my family at the resort came to help. My baby was hysterical and I landed on my knees carrying her and as we fell she hit her head. I spoke with the manager and told him what happened and he never followed up even as he took down my information. Please,advise. Thank you kindly.

Thursday, December 22, 2016
Attorney Jason Macri:

HI Elisa,

Where is the resort located and when did this happen? Did you take photos of the scene, including the carpet that caused you to fall? Have you received any medical treatment? If so, what are your injuries? Please feel free to call us so that we can let you know what we can do to help you.

Monday, July 2, 2018

On 6/5/18 I slipped and fell by my lounge chair near the pool. I was barefoot and my feet were completely dry . There was obviously something from a previous guest that was never cleaned up … Either tanning oil or liquid of some sort to fall that hard. I cracked my knee completely across. Security heard me crying and saw me limping back to my room. There was a claim filed and they refused to cover ANYTHING… not even the medical bills I’m now stuck with. It’s Ludacris. I hope I can get help. My mom has been an owner for nearly 10 yrs and is disgusted by the way I have treated.

Tuesday, July 3, 2018
Attorney Jason Macri:

Hi Jennifer, we are sorry to hear about what happened to you. Where did your incident occur? Which location? Did you go to the hospital by ambulance from the scene? Did you or anyone else take any photos of the substance that caused your fall. Please feel free to call us so that we can let you know how we may be able to help.

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